Sales Application Engineer II
New Yesterday
Job Description
Come Join Our Team!
We are a growing company that invests in our people, our products, and our technology. We offer real opportunities for career growth. Our salaries are competitive with the market, and we have a great benefits platform that includes 10 paid holidays annually, vacation, sick time, 401K with employer match, and flexible work scheduling together with a great positive culture! Full-time employees (30+ hours a week) have access to medical, dental, vision, and other insurance offerings that include employer-paid life insurance.
Who We Are:
ONICON Flow & Energy Measurement has delivered market-leading flow and energy measurement products since 1987. We focus on delivering exceptional customer service and quality engineered flow and energy measurement instruments for hydronic heating and cooling systems. ONICON is part of the TASI Measurement brand of companies. TASI Measurement is a collection of world-class flow meter companies around the globe, producing flow meters and flow measurement solutions for a wide variety of industrial and scientific industries.
Job Summary:
We are seeking a highly motivated and skilled Sales & Applications Engineer II to join our team at ONICON Inc. The ability to communicate well is of the highest importance in this position. The ability to multi-task in a fast-paced work environment is required. This position also requires strong interpersonal relationship skills due to the level of interaction with people both inside and outside of the company. This candidate will be responsible for inbound phone calls and e-mails from customers, representatives, and consulting engineers. The candidate for Sales & Applications Engineer II position will respond to all correspondence in a cordial and technically sound manner. In addition, Sales & Applications Engineer II will initiate calls to customers to ask about technical issues with respect to orders, request for quotations, and specifications.
Essential Functions and Responsibilities:
- Works cooperatively and constructively with our Customer Service Team, Regional and Territory Sales Managers, and Independent Sales Reps to meet annual sales goals and ensure customer satisfaction.
- Develops and maintains strong technical and applications expertise with all ONICON products.
- Develops and maintains expertise with ONICON’s order entry system.
- Prepares quotations and responds to technical inquiries in a timely manner in response to customer requests. Supports our independent reps in these efforts also.
- Able to read and comprehend engineering specifications and drawings and suggest the appropriate ONICON products to quote and submit, including pointing out exceptions to the specification.
- Supports preparing submittal packages and special wiring & installation diagrams for customers as required.
- Provides technical support and assistance to our Customer Service group, especially on large or complex orders.
- Provides direct support for high-profile projects and technical service issues as required.
- Attends trade shows in a supporting role, along with a senior associate.
- Assists service department with technical troubleshooting and product returns as required.
- Provides feedback and assistance to the Product Management Team with respect to the development of sales, and technical documentation.
- Provides direction, guidance, and coaching to less experienced Sales Engineers, and Customer Service personnel.
- Able to work cooperatively with the Engineering and Product Management Department to create SDOs (special deviation orders) to meet special customer requests when approved by management.
- Participates in training seminars for customers and offsite engineering training sessions (lunch and learns). Works cooperatively and constructively with the Customer Service Team, Regional and Territory Sales Managers, and Independent Sales Reps to meet annual sales goals and ensure customer satisfaction.
- Perform any other duties or responsibilities as requested by the Supervisor or Manager.
Knowledge and Skills Requirement:
- Microsoft Office – Excel, Word, Outlook, Sales Logix
- CAD experience helpful
Education and Experience Requirements:
- A four-year degree in an engineering discipline is preferred with 2+ years in HVAC or building automation related fields.
- Two-year technical degree and 6+ years of related experience may be considered.
Traits:
Ability to uphold the mission and vision of TASI Measurement. Must be accountable and adaptable to changing priorities. Trustworthy, loyal, helpful, friendly, courteous, kind, cheerful, thrifty, and respectful.
Commitment to People and Planet:
TASI Measurement is committed to fostering a sustainable and socially responsible environment. We believe that our success is not only measured by financial gains but also by the positive impact we have on our employees, communities, and the world around us.
As part of our commitment to people, we strive to provide a supportive and inclusive workplace where every individual is valued, respected, and given equal opportunities to thrive. We prioritize the well-being, safety, and personal development of our employees, recognizing that they are the engine driving our success.
- Location:
- Largo
- Job Type:
- FullTime
- Category:
- Business