Company Overview:

At Aerowave Technologies, we measure success by the number of our clients' lives we connect. Our goal is to connect 75,000 lives in 2031, over 10x the number of lives we connected in 2021. We have provided safety and security technology solutions, specifically two-way radio systems and surveillance and access control solutions, to a diverse and growing base of blue-chip clients for over 20 years. We take enormous pride in our reputation for providing exceptional client service and highly value the relationships we've built with our clients.

Aerowave runs on the Entrepreneurial Operating System (EOS) to strengthen six key components of our business: Vision, People, Data, Process, Issues, and Traction.

Company Core Values: We have built our culture around four Core Values:

1. Our Client is our North Star
   • We adapt and adjust to serve our clients above all else.
2. Win Together
   • We encourage each other to make a positive impact every day.
3. Continuous Improvement
   • We make a little progress every day, leading to BIG results.
4. Deliver Solutions, Not Excuses
   
   • We solve challenging problems and hold ourselves accountable. We don't blame others.

We hire, review, reward, and recognize our coworkers based on these Core Values. It's critical that you share these values to succeed at Aerowave.

• Develop and maintain a strong understanding of corporately supported technologies and contribute to the continuous improvement of security solution offerings.
• Support the Sales team by assessing client needs, leveraging product knowledge and experience to create system designs, technical specifications, product pricing, and submittal documentation.
• Design integrated electronic security systems including video surveillance, access control, intrusion detection, and other related services.
• Select appropriate products, generate cost estimates, create technical drawings, and compile accurate equipment lists.
• Deliver high-level training sessions internally and externally, as needed.
• Engage with end users via phone, video conference, or in-person meetings to gather technical requirements, troubleshoot issues, and provide guidance and training.
• Maintain up-to-date and accurate pricing for products and solutions.
• Collaborate with vendors to support and align with the approved corporate product portfolio.

• Solid understanding of IP networking fundamentals.
• Technical knowledge of access control, video surveillance, intrusion detection systems, and door hardware.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
• Ability to interpret and develop wiring schematics to recognized industry standards.
• Creative problem-solving skills with the ability to develop solutions for non-standard applications.
• Strong analytical skills with the ability to identify issues and recommend effective resolutions.
• Excellent communication skills, with the ability to explain complex systems to both technical and non-technical audiences.
• Exceptional time management and organizational skills; able to manage multiple projects and priorities.
• Customer-centric mindset with a strong service orientation.
• Capable of working independently and collaboratively as part of a team.
• Familiarity with AutoCAD or other design software is a plus.
• Willingness to travel up to 20% of the time.

• Minimum of 5 years of experience in electronic security systems, with a focus on video surveillance and access control.
• Bachelor's degree in Technology, Computer Science, Engineering, or a related field is preferred.
• Industry certifications (e.g., Assa Abloy, Genetec, Avigilon, Axis, or similar) are a plus.