Join to apply for the Sales Support Engineer - Remote role at Acuity 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We use technology to solve problems in spaces, light, and more things to come for our customers, our communities, and our planet. Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We design, manufacture, and bring to market products and services that make a difference in peoples lives, focusing on sustainability and technology. Job Summary We seek a problem solver with application engineering and/or programming experience in BAS controls to support our network of End-Users, consulting engineers, digital partners, and OEM customers with industry-leading technology adoption. Travel Travel across US/Canada, with possible global travel up to 50% for onboarding, trade shows, and technical support. Key Tasks & Responsibilities Support new product introductions and technical sessions/webinars. Assist with customer onboarding and industry trade shows. Demonstrate product features and provide training. Support projects adopting new technology. Collaborate with engineering and product teams on product capabilities.

Preferred Skills and Experience Experience with Tridium Niagara Framework (AX/N4 certification preferred). Skills and Minimum Experience Deep knowledge of Tridium Niagara Framework and EC-Net. Understanding of HVAC systems and control programming. Ability to explain complex topics simply. Knowledge of protocols like BACnet, Modbus, Lonworks. Understanding of MSTP and IP networking.

Additional Skills That Stand Out Experience with IoT, APIs, Python, Java, C++. Tinkering, building, or creating hobbies. Advanced IP networking, Linux, Docker/Containers experience. Experience in industrial controls, especially in data centers.

Join a dynamic sales team with a supportive culture, working on controllers with embedded graphics and container support. We value diversity and are an equal opportunity employer. Compensation range: $80,400 - $144,700, depending on experience and location. Job Details Seniority level: Entry level Employment type: Full-time Industry: Appliances, Electrical, and Electronics Manufacturing

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