Job Details GEICO's Enterprise Voice team is seeking a highly motivated, process-oriented Software Engineer/Systems Engineer for our contact center technologies. You will help drive our insurance business transformation as we redefine experience for our customers. Basic Qualifications Experience with AWS services such as API Gateway, Lambda, Lex, X-Ray, Databases (e.g. DynamoDB, RDS), S3, CloudWatch, Step Functions, AWS SDK 2-4 years of experience with object-oriented design, well-architected design, debugging distributed systems, reporting, CI/CD, and PCI/PII secure coding practices AWS Certifications (Associate, Professional, Specialty level) Bachelors degree in Computer Science or equivalent professional experience Preferred Qualifications Full Stack Software Developer with DevOps experience Deploy, Automate, maintain, and manage an AWS production system Resolving problems across multiple application domains and platforms using system troubleshooting and problem-solving techniques 2-4 years of experience developing omni-channel (voice, chat, SMS) Contact Center solutions including natural language processing and speech-enabled grammar Experience with Terraform and Typescript 2-4 years of experience supporting an enterprise-level organization Experience and passion for influencing best practices and coaching/mentoring junior developers Experience developing automated test cases in Cyara or other automated testing tools Scripting experience using Powershell Experience 6+ years of experience in Contact Center technologies 3+ years of hands-on experience developing Contact Flows, Queues and/Or Lex Bots 3+ years of hands-on experience on scripting using Terraform 1+ years of people management experience 4+ years of experience in open source frameworks is desired Education Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience Pay $80,000 - $260,000 a year Job Type Full-time Location Pulled from the full job description Benefits Health insurance Paid training Parental leave Vision insurance Equal Employment Opportunity GEICO's equal employment opportunity policy provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. #J-18808-Ljbffr