Job Title: Senior Data AppOps Engineer Assignment Type: ~4-month contract to hire Conversion Salary : NEEDED Location: BH (any other locations?)

Summary of Position:

What does a great Senior Data AppOps Engineer do?

We are a SAAS company with several blue-chip customers including some of the largest banks in the world. This position provides an exciting opportunity for the candidate to work on our state-of-the-art applications. We are looking for a candidate with experience in Data Warehouse applications support. The candidate should have a good understanding of application and data security.

Client is looking for a talented Sr App Ops Engineer to provide Tier-2 technical product support. You will be diagnosing and fixing operational issues with our high-volume transaction processing applications, products, and platforms. Using product knowledge, subject matter expertise and technical skills, you will provide the highest level of service to resolve the client/customer's issues.

What you will do: • Triage and resolve client requests and incidents • Analyze internal alerts coming from various monitoring tools like Splunk, Sitescope, Dynatrace, etc • Analyze code and participate in root cause analysis. • Participate in on-call rotation • Work closely with product development teams to review operational readiness of production changes • Work in a team environment as well as independently resolve issues with minimal supervision • Awareness of the Production Environment criticality, SLA, and business impact • Support applications and code fix along with daily cycles support during business and non-operating hours. • Strong experience with root cause analysis, troubleshooting and providing a solution for production failures • Strong working knowledge of SQL and tuning skills. • Communicate (orally and in writing) with co-workers and outside Data Warehouse areas. • Should have good communication skills. • Capability to work in a distributed team environment with minimal supervision.

What you will need to have: • Must have very good Application Support experience in Business Objects. • Strong working knowledge of SQL and tuning skills • Good knowledge in Unix commands • Should have good communication and problem-solving skills. • Bachelor's degree required; relevant, equivalent work experience may be substituted for degree requirement • 5 years of Tier-2 technical support and/or development experience in Informatica/IDMC and/or Cognos.

What Would Be Great to Have: • Knowledge in Unix shell script • Knowledge with setting up of replication services like Qlik Attunity • DR setup • Performance Testing • Experience supporting a Production environment • Experience with Service Now for Incident, Case, Problem and Change Management • Familiarity with monitoring tools like Splunk, Dynatrace • Experience with cloud technologies like AWS, Azure,PCF, snowflake