Description

TrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across 200+ countries and millions of users. Our mission is simple: to become the most trusted name in data storage.

Originally founded in Silicon Valley in 2002 under the name iXsystems, TrueNAS is a profitable, independent company with a culture rooted in trust, curiosity, technical excellence, and continuous improvement. Whether you work remotely or on-site, youll be part of a team that values collaboration and meaningful impact - where people come before profit, and bold ideas drive the future of data infrastructure.

If youre ready to help shape the future of enterprise storage, wed love to connect.

Position Overview:As a Sr. Sales Engineer, you'll play a pivotal role in driving customer success, collaborating with cross-functional teams, and providing innovative solutions to meet diverse client needs.

This is a fully remote position in MST/PST timezones.

Base Pay Range

The base pay range of this position is $100,000 to $150,000 USD annually. Additional commission compensation is available for this position.

Please note that the provided range reflects the pay spectrum for positions within the same job category as the one to which this position belongs. The final offer will consider various factors, such as location, education, and prior experience, to ensure a comprehensive and fair compensation assessment.

TrueNAS offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.

Expected Posting Timelines

This position will be open for a minimum of 5 days, a maximum of 90 days.

The Day-to-Day

The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed.

• Provide pre-sales technical assistance to the Sales Team in generating net new business by assessing and determining customer storage/server requirements and then designing appropriate solutions.
• Prepare and deliver technical presentations and product demos that generate rapport with customers and prospects by addressing technical questions.
• Gain customer acceptance by explaining or demonstrating cost reductions and operations improvements to be had with iXsystems products.
• Maintain customer records with technical notes in SalesForce.
• Help with the successful deployment of new storage and server systems both remotely and occasionally on-site.
• Provide post-sales technical account management support by helping uncover new opportunities in existing accounts.
• Assist the Support Team in solving problems with customer-installed equipment.
• Act as a customer liaison to the Product Management and Engineering teams by gathering and reporting on customer feedback and feature demands.
• Help in researching, benchmarking, and testing existing products and various adjacent applications.
• Stay abreast of storage and server market and competitor trends.
• Provide product training to internal Sales Team, Channel Partners, and end customers.

Education and Experience

We have identified the following programs, experience, and knowledge that have helped others find success in this role at TrueNAS. We understand though that knowledge comes from many forms of learning and experiences. Above all, we consider a persons potential impact in the role and value their unique path to this point in their career.

• 5 years experience as a Sales Engineer or 3+ years experience with enterprise storage (either in the Storage industry or as an end user)
• Experience with OpenZFS, FreeBSD, Open Source software, or FreeNAS/TrueNAS is a plus
• VMware or storage certifications are a plus
• Ability to consume and deliver technical material on OpenZFS and the TrueNAS/FreeNAS storage products along with adjacent datacenter technologies
• Excellent technical understanding of SAN/NAS technology and storage/network performance
• Familiarity with backup, cloud, file system architecture, and virtualization technology
• Excellent understanding of VM technology, including VMware ESXi, Hyper-V, XenServer, and/or KVM hypervisors
• Ability to present and communicate the above to both technical and non-technical audiences, as well as explain cost, TCO, and ROI models at a basic level to Executives and Finance Departments
• Extensive knowledge of, or interest in, Open Source software
• Keen understanding of the B2B IT sales processes and cycle
• Excellent communication, problem-solving, and critical-thinking skills
• Familiarity with CRM systems
• Willingness to travel for work (up to 25%)

Equal Employment Opportunity:

iXsystems DBA TrueNAS, Inc provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.