Senior Software Engineer, Test & Infrastructure

Greater Chicago Area

Engineering QA Team / Full-Time / Hybrid

Who You Are

Interested in developing automated functional and load tests against Vail's products' web applications? Our voice technology is cool, but it's mostly invisible. That's why we take great care in surrounding our voice applications with elegant and intuitive web-based applications to make them tangible and usable. Vail's web development team develops user applications that enable our clients to achieve optimal benefits from our software. Creating intuitively usable web applications is a multi-disciplinary process that requires instinct, creativity, empathy and an eye for detail. We assemble collaborative teams made up of industry experts and neophytes applying principles of application design, graphic art, and even cognitive psychology to ensure that we approach problems from every angle.

Lead team members in accomplishing project deliverables and provide training and mentoring to junior employees

Develop software using Perl, Python, Java, or other languages to create automated functional and load tests against products' web applications

Use tools and languages including Selenium Webdriver, RSpec, Cucumber, Java, Ruby on Rails, and Angular

Design, code, troubleshoot and debug

Research new technologies or industry best practices and share new insights

Coordinate with internal IP telephony and web product teams to accomplish coding deliverables

Qualifications

Bachelor's degree in Computer Science/Engineering or a related field, or equivalent experience

5-8+ years of experience in a software development role

Must be able to develop software independently

A strong understanding of Object-Oriented software development techniques

Proficiency with Ruby, Java, C# / .NET, C++, JavaScript, Python or other OO languages

Experience with 1+ test framework such as JUnit, NUnit, TestNG, RSpec or Cucumber

Familiarity with Linux and Windows

An ability to solve complex problems in a short amount of time

Experience with Selenium Webdriver and Grid

Experience with Jenkins or other build server

Web development experience using 1+ JavaScript frameworks (e.g., jQuery, Angular)

Experience in Software integration

Experience with tools like Grafana, Thanos, Kibana

Experience with Agile development practices, preferred

Experience with TDD, BDD or ATDD, preferred

Experience with Git, preferred

Experience with SQL Server or other database, preferred

Experience with Unix shell scripting, preferred

Experience leading or managing a team of developers, preferred

Who We Are

At Vail, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Using Vail technology, we make millions of voice interactions better every day. We process around 10% of all toll-free call traffic in the U.S.; 1 in 10 times when someone calls a customer support hotline, Vail is routing or interacting with that call.

We are rapidly growing across multiple dimensions, including our customer base, the scope of products we offer, and the size of our team. Now is the right time for a strong candidate to join and grow with us. We have a supportive culture where employees are encouraged to achieve both personal and team goals because we believe growth leads to both business impact and personal fulfillment.

We offer competitive compensation and affordable benefits with flexibility and choice to meet individual and family (including Domestic Partnerships) needs, including:

Multiple medical, dental, and vision plan options

Company-paid life insurance, short and long-term disability

401(k) savings plan with company match (50% on first 6% of employee contribution)

35 days total annual PTO

Annual Bonus Program

Paid maternity and paternity leave

Relocation allowance

Employee referral bonus

Gym membership

Technical and Professional Development stipend

We are striving to implement and sustain an inclusive and equitable work environment for all employees by sourcing underrepresented groups and continually empowering those individuals within our organization to further enrich Vail's communication solutions. We recognize that equitable and unique individuals benefit our teams' problem-solving, innovation, and development efforts.

Our offices are located in Deerfield and Chicago, IL. Interviews and onboarding are conducted in our offices when possible. We observe a hybrid work format that provides employees flexibility to collaborate with team members based on business needs.