Senior Software Quality Engineer

New Today

At ServiceNow, an Industry Vertical QE focuses on testing and ensuring the quality of software specifically designed for different industry sectors, like healthcare, finance, retail, or manufacturing, by verifying that the ServiceNow platform functions correctly when tailored to the unique needs and workflows of each industry vertical essentially, they make sure the industry-specific features and functionalities within ServiceNow are working as intended for different business domains. You will be a key player on our Industry Vertical Quality Engineering team at ServiceNow, where you'll ensure the seamless performance and reliability of cutting-edge solutions that empower businesses worldwide to work smarter and achieve more. What you get to do in this role: Maintain existing automation test frameworks Collect and report quality metrics from test execution Work with developers to design specific testing strategies for features being developed and automate them Create comprehensive test plans; execute and automate them Partner with the engineering organizations in troubleshooting or addressing issues with applications and dev/test environments
Qualifications
To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 5+ years of experience with quality assurance and Java programming with Selenium, JUnit and TestNG 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience. Fluency with scripting in JavaScript. Experience with Eclipse, Jenkin, Maven, and Git Knowledge of testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect Ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks Experience driving cross-team technical discussions with a knowledge of SDLC concept For positions in this location, we offer a base pay of $125,300 - $213,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
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Location:
Santa Clara

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