Responsibilities:
• Analyze customer workflows and design technical solutions using our robotic platforms,
adapting them for specific operational needs.
• Work closely with cross-functional teams—including sales, product, and engineering—to
develop detailed Scopes of Work (SoW) and deployment plans.
• Deliver tailored technical presentations and product demos that clearly communicate the
value of our AMR systems.
• Identify technical risks in deployment and provide strategies to mitigate them early in the
project lifecycle.
• Support both pre-sales solutioning and post-sales implementation with a focus on delivering
measurable customer outcomes.
• Lead configuration, testing, and successful integration of AMRs at customer sites.
• Conduct diagnostics and troubleshooting using system logs, firmware tools, and data analysis.
• Utilize data acquisition and testing tools developed in C/C++ and Python to ensure system
integrity and performance.
• Support embedded systems tasks such as firmware updates, sensor calibration, and hardware
troubleshooting.
• Create and maintain high-quality engineering documentation, including service reports,
integration guides, and change logs.
• Train customer teams and provide technical support during ramp-up and ongoing operations.
• Stay abreast of market trends, competitor technologies, and the evolving robotics landscape.

Skills and Qualifications:
• Bachelor’s degree (or equivalent) in Robotics or Mechatronics Engineering; Master’s degree is
a plus.
• Hands-on experience in deploying robotic solutions in manufacturing, logistics or warehouse
settings.
• Demonstrated experience in robotic systems integration, field support, or AMR deployment.
• Proficiency in Linux-based systems, scripting in Python, and programming in C/C++.
• Strong knowledge of embedded systems, firmware workflows, sensor integration, and realtime diagnostics.
• Familiarity with AMR fleet management, industrial communication protocols, and SLAMbased navigation systems.
• Experience using tools like Jira, Confluence, or equivalent service management platforms.
• Strong analytical thinking and problem-solving abilities.
• Effective communicator with proven customer-facing experience.
• Able to work independently and in cross-functional teams.
• Willingness to travel across the US for customer site visits, demos, deployments, and technical
support.&