ServiceNow Engineer
New Today
Primary Location: Houston, Texas
Hybrid position
V-Soft Consulting is currently hiring for a ServiceNow Engineer for our premier client in Houston, Texas.
WHAT YOU'LL NEED:
Technical Requirements and Certifications "
- Certified System Administrator Required.
- Certified Application Developer Preferred.
Education and Experience "
- Bachelor's Degree Required.
- IT Service Management Preferred.
- 8+ years of experience in related field or possess and equivalent combination of education and experience.
- 3+ years of experience focused on ServiceNow UX design and creating user-friendly interfaces and workflows.
- 5+ years of experience developing ServiceNow solutions aligning with business and customer objectives.
- 8+ years of experience delivering IT solutions to business initiatives.
- Platform Management: Expertise leveraging ITIL/ITSM and IAM standards for service catalog, knowledge base and access management.
- Employee Experience: Experience delivering full ITSM Pro capabilities that maximize employee efficiency and engagement.
- UX Design: Demonstrated delivery of unified user-friendly experiences across multiple touchpoints.
- Workflow Engineering: Experience leveraging a combination of white-glove and low-code process engineering that drives business outcomes.
- Automation and Integrations: Proficient in leveraging automations and integrations, including Integration Hub and Automated Test Framework (ATF).
- Experience delivering solutions utilizing Agile methodologies.
WHAT YOU'LL DO:
Job Responsibilities:
- Enhance User Experience: Design and implement user-centric workflows on the ServiceNow platform, ensuring an intuitive and efficient user experience.
- Process Optimization: Leverage process engineering expertise to streamline and optimize workflows, improving overall efficiency and effectiveness.
- Low-Code Solutions: Collaborate with business stakeholders to identify and develop low-code opportunities that meet specific needs and drive process improvements.
- Feedback and Adoption: Establish feedback loops with end-users to gather insights and drive the adoption of ServiceNow solutions across the enterprise.
- Training and Support: Provide training and support to end-users, fostering a culture of continuous improvement and knowledge sharing.
- Best Practices: Stay current with releases and solutions, apply ITIL/ITSM best practices, and prioritize "QA and Security First: in all implementations.
- Team Support and Issue Resolution: Assist in troubleshooting production issues, manage time effectively, work independently to meet deadlines.
Interested?
Qualified candidates should send their resumes to lgironda@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
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- Location:
- Houston
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