Join to apply for the Software Quality Engineer (Entry Level) role at Jobright.ai Join to apply for the Software Quality Engineer (Entry Level) role at Jobright.ai ServiceNow is an AI platform that delivers IT operations, field service management, and app engine solutions. The Customer Service Management Quality Engineer is responsible for testing and ensuring the quality of the ServiceNow CSM application, verifying that all features work as intended and delivering a seamless customer experience. Responsibilities: Maintain existing automation test frameworks Collect and report quality metrics from test execution Work with developers to design specific testing strategies for features being developed and automate them Create comprehensive test plans; execute and automate them Support engineering organizations in troubleshooting or addressing issues with applications and dev/test environments Qualifications: Required: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 2+ years of experience with technologies relevant to SN and coding skills with high-quality results. Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience. Experience working within different automated testing frameworks, including Java, JUnit, Selenium, TestNG and other open-source projects. Experience with the agile methodology for software development teams. Ability to understand several testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect - including tracking and addressing of any discovered issues. Ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks. Company: ServiceNow is an AI platform that delivers IT operations, field service management, and app engine solutions. Founded in 2004, the company is headquartered in Santa Clara, California, USA, with a team of 10001+ employees. The company is currently Public Company. ServiceNow has a track record of offering H1B sponsorships. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for Software Quality Engineer roles. Santa Clara, CA $106,600.00-$165,300.00 5 days ago Santa Clara, CA $106,600.00-$165,300.00 4 days ago Software Test Engineer, Pixel Cross-Device Experiences Mountain View, CA $102,000.00-$146,000.00 17 hours ago Software Development Engineer in Test (SDET) iOS & Android Palo Alto, CA $160,000.00-$200,000.00 2 weeks ago San Jose, CA $100,000.00-$120,000.00 1 week ago Mountain View, CA $118,000.00-$130,000.00 1 month ago Software Engineer, Test Automation, Google Distributed Cloud Sunnyvale, CA $141,000.00-$202,000.00 6 days ago Quality Assurance Engineer, Alexa Smart Home Sunnyvale, CA $102,600.00-$185,000.00 1 week ago Santa Clara, CA $125,300.00-$213,100.00 3 days ago Software Engineer - Test Automation & QA Palo Alto, CA $150,000.00-$250,000.00 2 weeks ago Senior Software Engineer in Test (CDSS Tools) Quality Assurance Engineer, Kindle e-Reader Sunnyvale, CA $102,600.00-$185,000.00 1 week ago Senior Software QA Test Development Engineer Senior Software Engineer in Test Automation (Prisma Access) Test Infrastructure Development Software Engineer Sunnyvale, CA $141,000.00-$202,000.00 5 days ago Software Quality Engineer/Senior Software Quality Engineer- Medical Device Sunnyvale, CA $95,000.00-$130,000.00 2 days ago Mountain View, CA $135,000.00-$168,000.00 2 months ago Senior Software Engineer in Test Automation (SASE) San Jose, CA $152,500.00-$219,200.00 5 days ago San Jose, CA $110,200.00-$146,900.00 2 weeks ago Quality Assurance (QA) Engineer, Cisco UCS Blade BMC San Jose, CA $165,000.00-$241,400.00 1 week ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr