About PayCargo

PayCargo is the trusted, global platform for logistics, helping businesses navigate the complexities of payments and invoice processing. Backed by deep industry knowledge and unrivaled AI technology, the solutions streamline financial workflows, improving transparency, and enhancing productivity.

With real-time payment capabilities and a network of 5,000+ vendors-including MSC, Maersk, ZIM, and leading air, rail, and terminal partners-PayCargo improves cash flow and ensures faster, more reliable cargo movement.

Headquartered in Coral Gables, Florida, we're the leading digital platform for air and cargo payments in North America and expanding rapidly worldwide. In 2022, PayCargo raised $130 million in Series C funding from Blackstone Growth to support our vision of becoming the global standard for B2B freight payments.

About the role

As a Solution Engineer, Automation you will lead customer-facing technical integration initiatives for our product solutions. In this role, you will collaborate closely with clients, internal teams, and third-party providers to design, build, and deploy scalable integration solutions. You will serve as a subject matter expert in API, EDI, and system integrations, acting as the primary technical liaison during onboarding, implementation, and post-go-live support.

You are a natural problem-solver who thrives on bridging the gap between business requirements and technical solutions. You will work directly with new and existing customers to understand their unique workflows, architect robust integration solutions, and ensure a smooth and successful implementation process.

As the Solution Engineer, you will:

• Lead technical discovery sessions with customers to gather integration requirements, identify challenges, and define the scope of work.
• Design and architect scalable and reliable integration solutions using our APIs, EDI, webhooks, and other data exchange methods.
• Configure, develop, and deploy integrations to connect our payment solutions with customer systems like ERPs (e.g., SAP, Oracle NetSuite), Warehouse Management Systems (WMS), and financial software.
• Write and maintain scripts (e.g., in Python, JavaScript, or similar) to handle data transformation, mapping, and custom logic.
• Work extensively with REST/SOAP APIs, JSON, XML, and other web service technologies.
• Configure and troubleshoot EDI (Electronic Data Interchange) transactions (e.g., 204, 990, 214, 210) for carrier and trading partner communications.
• Develop and execute comprehensive test plans to ensure integrations are stable, accurate, and meet performance benchmarks before go-live.
• Act as the primary technical point of contact for integration-related issues during and after implementation. Diagnose, troubleshoot, and resolve complex technical problems in a timely manner.
• Create clear and detailed technical documentation, including data mapping guides, workflow diagrams, and API usage instructions. Provide training to customer technical teams to enable them to support the integration long-term.
• Serve as a technical liaison between customers and our internal Product and Engineering teams, providing valuable feedback to improve our platform, APIs, and integration tools.

You Are Likely to Succeed If:

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.
• 5+ years of experience in a technical, customer-facing role such as Solutions Engineer, Implementation Consultant, Integration Specialist, or Professional Services Engineer.
• Proven, hands-on experience designing and building software integrations.
• Strong proficiency with web service technologies, including REST APIs, JSON, XML, and SOAP.
• Hands-on scripting or programming experience (e.g., Python, JavaScript, PowerShell, Java).
• Exceptional communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Ability to manage multiple projects simultaneously and work effectively in a fast-paced environment.
• Familiarity with integration platforms (iPaaS) like MuleSoft, Boomi, Workato, or Celigo.
• Experience with EDI standards (ANSI X12, EDIFACT) and common logistics transaction sets (204, 214, 210, 990, etc.).

Preferred Qualifications & Skills:

• Working knowledge of SQL and database concepts.
• Experience with authentication and authorization protocols like OAuth 2.0 and API Keys
• Experience integrating with major ERP or WMS platforms (e.g., CargoWise, Descartes, SAP, Oracle NetSuite, JDE, Microsoft Dynamics, Manhattan Associates, Blue Yonder).
• Familiar with Transportation Management Systems (TMS) and a strong understanding of logistics and supply chain concepts (e.g., LTL, FTL, rating, booking, tracking, proof of delivery).

What We Offer:

Our compensation package includes a highly competitive salary and bonus plan.

We care about your well-being and personal life. We offer a vacation policy, sick policy, personal time off policy, and more.

Your success at PayCargo is determined by the impact that you are making, and how well you collaborate with the various teams that you interact with. Everyone at PayCargo is empowered to take ownership, self-improve, and master their skills in an environment focused on efficiency, collaboration, and purpose.

We are proud to be an equal opportunity employer - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status.