Solutions Architect

We're looking for an experienced Solutions Architect who loves solving hard problems, managing complex projects, and interacting with a variety of stakeholders. This position is for someone who has strong technical aptitude, extensive customer-facing experience, and the ability to manage multiple complex projects at once.

You will work hand-in-hand with Sales, Product, Engineering, Services, and Marketing teams to bring our platform to clients and prospects. You will be responsible for providing the technical expertise in sales pursuits to drive LILT customer acquisition and success. You will have a broad range of skills and experience ranging from global content management lifecycle, a working knowledge of NLP/MT, TM, glossary, and content pipelines and integrations. You will have the insight to make the connection between a customer's specific business problems and LILT's solution, the customer-facing skills to communicate that connection and vision to a wide variety of technical and executive audiences, and the technical skills to be able to not only build demos and execute proof-of-concepts but also to provide consultative assistance on architecture and implementation.

Key Responsibilities

• Serve as the technical co-pilot to LILT Account Executives and Account Managers, managing the customer's technical experience from scoping (pre-sales) to deployment (post-sales / success)

• Build and present references architectures, how-tos, and demo applications for customers

• Be a subject-matter expert in translation and localization process optimization and best practices

• Understand and align customer's technology stack to optimize localization processes

• Work closely with Engineering, Product, and Account Management teams to ensure smooth prospect-to-customer transitions and long-term customer success

• Play an active role in the development and maintenance of client-integrations

• Develop and iterate on internal processes to ensure consistency across our solutions engagements

• Track existing technology solutions and follow the latest trends and developments relevant to multilingual content management and translation; specifically the application of AI

Skills and Experience

• REQUIRED: At least 4+ years of experience in a technical pre/post-sales role at a language services, language technology, or content management company

• Experience working with a complex services-oriented solution

• Proven ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level.

• Subject matter expertise in localization solutions, technologies, and processes

• Experience in localization engineering highly desirable

• TMS and CAT Tool familiarity highly desirable

• Familiarity with integrating CMS systems to translation workflows highly desirable

• Familiarity with Large Language Models, including fine tuning, highly desirable

• A passion for technical and solution-based problem solving

• Analytical approach to intelligence gathering and project planning

• Outstanding verbal and written communication skills; ability to interact easily with end users and C-level executives

• Keen attention to detail and adherence to deadlines

• Strong desire to learn in a rapidly growing and dynamic pre-IPO growth environment

• Self-motivated and inspired by a results-driven environment

• Confidence communicating technical ideas to various audiences, primarily through presentations, whiteboarding, and platform demonstrations

• Comfort with a bit of chaos, startup experience is an advantage

• Ability to work independently and self sufficiently while being part of a team and pursuing team goals

Our Story

Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn't used for enterprise products and services inside the company and left to start a new company to address this need LILT.

At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn't meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation.

Benefits

• Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays

• Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability

• Paid parental leave is provided after 6 months.

• Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle

Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy. LILT is an equal opportunity employer. We are committed to the principles of fair employment and the elimination of all discriminatory practices.