Principal Software Engineer Our Platform Intelligence team is building Watchtower, a centralized operational hub built on Spotify Backstage that transforms how incident response and error correction work at massive scale. As a Principal Software Engineer, you'll architect and build the operational intelligence platform that thousands of engineers rely on during their most critical moments. Using React, TypeScript, Redis, PostgreSQL, and cutting edge AI, you'll create event driven systems that blend automation with human judgment to keep a Fortune 500 company running smoothly when things go wrong. The Enterprise People Technology team supports the successful deployment and adoption of new People technology across the enterprise. As a Fortune #1 company, our work impacts millions of associates globally. We strive to continuously improve people technology and products to help managers and associates so they can focus on what matters most - supporting our customers and members. People Technology is one of the major segments of Walmart Global Tech's Enterprise Business Services. What you'll do: Design and build the next generation of incident management, from automated workflow orchestration to AI powered post incident analysis Create event driven systems that orchestrate incident response in real time, including live chat integration, intelligent stakeholder routing, and dependency health monitoring Build the eventing backbone that connects disparate systems, enabling rapid response when critical failures occur Develop AI agents that learn from every incident to prevent future failures, generate instant incident summaries, and suggest corrective actions based on historical patterns Write production code alongside the team you lead while making architectural decisions that impact thousands of engineers Design real time streaming systems that process operational data with low latency Create open source ready components while leveraging the best of existing solutions Mentor engineers while staying deep in the technical implementation What you'll bring: Deep experience across the full stack with demonstrated expertise in distributed systems Strong background building real time, event driven architectures at scale Track record of building high reliability platforms with streaming technologies Hands on experience with modern TypeScript/React applications Expertise in data systems (PostgreSQL, Redis) and real time processing patterns Experience integrating AI/ML systems into production environments History of leading technical initiatives that fundamentally changed how teams operate Passion for operational excellence as a technical challenge worth solving, not a checkbox to tick About Walmart Global Tech: Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity experts, and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Walmart's culture is a competitive advantage, and it's fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey. Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people. Minimum Qualifications: Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years' experience in software engineering or related area. Option 2: 7 years' experience in software engineering or related area. Preferred Qualifications: Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Master's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years' experience in software engineering or related area. We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. Primary Location: 508 Sw 8Th St, Bentonville, AR 72712, United States of America